Helping the sector manage the challenges of business as usual

MWRRG has been helping councils, industry and state government manage the challenges of waste and resource recovery during a time of uncertainty.

We continue to support councils—through online platforms—with collaborative procurement, contract management, education, training and, behavioural change and communications expertise.

We are also working with the six other Victorian waste and resource recovery groups through the establishment of the WRRG COVID-19 Working Group.

The working group has been in regular contact with councils to understand their waste contingency planning and to identify issues that are impacting their waste services. The working group is also considering the future viability of exporting recyclables and the potential need to landfill kerbside recyclables if export markets no longer accept our materials. Information gathered by the working group is being provided to DELWP, other portfolio partners and the Minister to inform decision making.  

MWRRG CEO, Jill Riseley said councils are reviewing service delivery arrangements and some are reviewing hard waste collection services and transfer station/resource recovery centre operations.  

“Waste collection contractors also have business continuity plans in place and have reviewed critical elements of their services with the aim of maintaining service continuity. Operations at landfills continue as usual, with only minor service changes,” she said.

Jill acknowledged that the management of e-waste presents an ongoing challenge, and MWRRG will work closely with councils on the issue. Work is also ongoing to address issues emerging around managing hard waste services and transfer station operations, potential stockpiling and increased dumping with respect to e-waste recovery.

Get the latest health advice about COVID-19

Transfer station operations and kerbside waste collection

Council are advised that members of the community are able to attend transfer stations, provided they strictly adhere to physical distancing requirements. Most metropolitan Melbourne transfer stations remain open—contact your council for further information. You may use the transfer station if you believe your trip is essential.

Under the Victorian Government’s public health directions, access to transfer stations to dispose of household waste from a general tidy up is not considered an essential activity.

Essential activity, however, may include:

  • businesses that require access to a transfer station as part of running their business
  • disposal of waste from properties that do not receive any kerbside waste collection services
  • where stockpiling waste on your property may pose a safety hazard.

Stay home. Protect the health system. Save lives

Please consider if your visit to a transfer station can wait until circumstances change. Do not attend if you are unwell, and ensure you follow physical distancing rules.

Kerbside waste collection is continuing as normal. The following advice is provided to residents about how to safely dispose of household waste during this time.

  • If you take your bin to the kerb, make sure you wash your hands before and after you bring it back in.
  • If you take a bin out on behalf of others make sure you wear gloves and dispose of them appropriately.

For those with coronavirus (COVID-19), the following steps should be taken:

  • Put all of your usual items in your bin which goes out for kerbside collection. Wash your hands afterwards.
  • Put disposable items (tissues, cleaning cloths, masks and gloves) into a sealed plastic or paper bag.
  • Put the bag in your general waste bin (not recycling or green waste) for kerbside collection.
  • Put paper, cardboard and other recyclables that have been in contact with the above disposable items into your general waste bin as well.
  • Wash your hands straight after handling disposable items or items that have been in contact with them.

To help waste collectors, please ensure the following:

  • Compact rubbish, if possible, before putting it in your kerbside general waste bin.
  • Don’t compact waste that is already in the bin. It may become stuck and not empty properly.
  • Don’t overfill waste or recycling kerbside bins or put them where they may easily tip over or spill.

For information, updates and advice about the outbreak of the coronavirus disease (COVID-19), please visit:

Department of Health and Human Services

Last updated: 20/05/2020